Delete account and data

Last updated: August 3, 2026

Before requesting this, three things to be clear on: everything gets deleted — your cloud backup, your leaderboard scores, your stats, and your presence heartbeats —, the maximum turnaround is 30 days, and the operation is irreversible. You don't need to have backup enabled to request this: having played online once is enough.

Option 1 — From the game

This is the recommended way: it confirms on the spot that the request was recorded.

Open the main menu and go to Online Leaderboard.
Tap Backup.
Scroll down to "Request account deletion" and confirm.
The game shows: "Request recorded. Your account and data will be deleted within 30 days at most." — the same promise this page makes.

Option 2 — Without the game installed

If you've already uninstalled Chibola or prefer to request it by email, write to chibola@tavo.dev stating the email you linked to backup (if you turned one on) or your leaderboard alias. If you don't remember either, write anyway — whatever you can provide is enough to locate your account.

Linked email or leaderboard aliasAdditional details (optional)

What exactly gets deleted

Your backup session and progress saved in the cloud (if you turned on backup).
Your scores on the online leaderboard, across all tables.
The summary of your matches sent as stats.
Your presence heartbeats ("still playing").
The linked email, if any.

Your local progress — the kind that only lives on your device, without backup enabled — is not affected: to delete it, use "Delete progress" inside the game itself, in Options.

How it's processed

The request is reviewed and carried out by hand within 30 days at most, usually much sooner. There's no automatic email confirmation when it's done — if you need to verify it already happened, write to chibola@tavo.dev.